The Squeaky Wheel
How is it we voice our complaints to everyone… except the people who can resolve them?

The Squeaky Wheel unpacks our complaining psychology and explains the emotional and real world price we pay for our complaining ineffectiveness. Using hilarious stories from the headlines as well as compelling cases from his private practice, Winch teaches us how to convey complaints effectively to everyone from customer service in ways that will change our lives and relationships for the better.