Guy Winch, Ph.D., is a licensed psychologist, author, and keynote speaker whose books have been translated into twenty-one languages. His most recent book is Emotional First Aid: Healing Rejection, Guilt, Failure, and Other Everyday Hurts (Plume, 2014). The Squeaky Wheel: Complaining the Right Way to Get Results, Improve Your Relationships and Enhance Self-Esteem (Walker & Company) was published in January 2011. His TED Talk, Why We All Need to Practice Emotional First Aid, has been viewed over 4 million times and is rated among the top 5 most inspiring talks on TED.com. Dr. Winch also writes the popular Squeaky Wheel Blog on Psychology Today.com