REVIEWS FOR EMOTIONAL FIRST AID:
Publisher's Weekly: "Outstanding work," and "A valuable addition to the self-help oeuvre."
New York Journal of Books: "Insightful and practical...a book with depth and relevance."
The Self-Improvement Blog: "Practical...down to earth...powerful!"
Meg Selig, author of Changepower! on Psychology Today.com: "This is what “self-help” should mean--effective and healing self-care."
Dr. Susan Heitler, Power of Two Marriage.com, "Reading Guy Winch's excellent new book proved to be a surprisingly powerful experience."
NEWS FOR EMOTIONAL FIRST AID:
VIDEO: Talks@Google: Emotional First Aid, August 6, 2013
VIDEO: WGN-TV Chicago Morning News, Pet Peeves, October 14, 2013
AUDIO: Leonard Lopate Show named my interview one of the Favorites of 2013!
AUDIO: WAMC, The Roundtable with Joe Donahue, August 27, 2013
AUDIO: Central Time WNPR Rejection July 25, 2013
AUDIO: Jefferson Exchange JPR August 5, 2013
AUDIO: Lewis Howes' School of Greatness: The Science of Healing Emotional Injuries, December 2013
VIDEO: Canada AM: How to Complain Effectively, July 2, 2013
CNN.com: Five Tips for Recovering from Emotional Pain, August 2, 2013
Salon.com: Rejection is More Painful Than You Think, July 23, 2013
Today.com: Telling Yourself "You're Amazing" Never Works, August 8, 2013
Time.com: Does Facebook Make Us Happy? August 15, 2013; Childhood Bullying's Lasting Impact on Employment, August 19, 2013
Huffington Post Science: This is Your Brain on Rejection, August 15, 2013; Healthy Living: Ignoring Psychological Injuries Damages Mental Health, August 10, 2013
U.S. News & World Report: What's Causing Your Bad Mood? March, 2014
UpstartBizJournals.com: How to Recover When You Don't Get Funding, August 15, 2013
Scientific American Mind: Emotional First Aid is a Recommended Book, Nov/Dec 2013 Edition
Washington Times: Government Shut-Down Hurts Employees Feelings: October 18, 2013
Switch and Shift.com: Leaders and Loneliness, August 29, 2013; Using Failure to Identify Blind Spots, Dec 3, 2013
Entrepreneur.com: How to Admit When You're Wrong, July 17, 2013
eHarmony.com: Three Ways to Bounce Back from Rejection; September 2013; Why You Shouldn't Brood About the One Who Got Away, December 2013
Tiny Buddha.com: How to Heal: December 2013
Psychotherapy Networker: Emotional First Aid: Looking Beyond the DSM: Jan/Feb 2014
Pick the Brain.com: 5 Ways Our Unconscious Reacts to Rejection, November 3, 2013
Lifehacker.com: Change Perspective to Minimize Emotional Pain, September 16, 2013; Key Ingredients to an Effective Apology, December 16, 2013
Womens Health Mag.com: The Self-Esteem Booster that Doesn't Work, July 16, 2013
Long Island Newsday: Psych Yourself Up Not Out, August 31, 2013
Happify.com: Stop Dwelling on Negative Thoughts, August 15, 2013
Inspire Me Today.com: Healing Emotional Pain, December 18, 2013
Brain Blogger.com: What Brain Scans Reveal About Hurt Feelings, November 28, 2013
AUDIO: Lewis Howes.com The Science of Healing Emotional Injuries, December 2013
AUDIO: The Mental Illness Happy Hour with Paul Gilmartin: Rumination, Rejection, March-April 2014
AUDIO: RADIO AUSTRALIA, Sound Mind, August 20, 2013
AUDIO: WCCO: 'Catching' Depression From College Roommates , June 24, 2013
AUDIO: Emotional First Aid Interview: The Depression 180 Telesummit with Craig Meriwether: Feb 2014
AUDIO: NPR: Talk of The Nation May 28, 2013
REVIEWS OF THE SQUEAKY WHEEL:
Publishers Weekly calls The Squeaky Wheel "A thoroughly entertaining read!"
Library Journal calls The Squeaky Wheel: "Excellent for all disgruntled souls out there."
Psych Central.com calls The Squeaky Wheel: "Motivating...informative...fascinating."
Elle Magazine January 2011 Edition: Field Guide to Self-Help
The Self-Improvement Blog: "I would like to see The Squeaky Wheel be required reading for every adult and near adult on the planet."
Psychology Today Blog: "Memorable as well as hysterically funny."
THE SQUEAKY WHEEL WAS FEATURED IN:
THE NEW YORK TIMES: May 4, 2013: The Satisfaction and Annoyance of Complaining
VIDEO: Radical Meida's YouTube Channel THINKR: Steve Jobs: Life & Legacy Reexamined
BBC RADIO All In the Mind: December 2011 (2nd Segment 10 minutes in)
Money Magazine: December 2011 Issue: Getting Super Customer Service
VIDEO: CBS -- The Talk: March 16, 2011
VIDEO: Authors@Google: How Our Complaining Psychology Affects Our Lives and Relationships
Forbes.com: How to Complain to Customer Service and Win: June 20, 2011
AUDIO: NPR's Marketplace Moneywith Tess Vigeland: May 20, 2011
AUDIO: NPR WLRN Topical Currents with Joseph Cooper: May 31, 2001
AUDIO: Consumerism Commentary Podcast: March 27, 2011
Portfolio.com: Managers get a Lingo Makeover: May 10, 2011
Men's Health Interview: How to Complain to a Woman
Forbes.com: When Employees Feel Expendable: October 10, 2011
Psychology Today: The Art of Influence: October 2011
Chicago Tribune: What's Your Best Workplace Gripe?
CBS News.com Depressed? How to Complain Away Bad Moods
Woman's Day Magazine March 2011: Speak Up to Get What You Want
The New York Times: Complaints Against Lenders: September 9, 2012
Cosmopolitan Magazine September 2011
Martha Stewart Living Radio--Living Today: April 27, 2011
The Toronto Sun: April 25, 2011: The Not So Silent Protest, September 27, 2011 Couples and Sex, January 17, 2012 Matrimonial Meddling
AUDIO: American Marketing Association Podcast: The Complaint Economy: How Twitter & Facebook are Changing Consumer Psychology--April 5, 2011
AUDIO: Psychiatric Secrets Revealed Podcast with Dr. Mike Kuna: August 2011
AUDIO: iProcrastinate Podcast with Dr. Timothy Pychyl: May 18, 2011
AUDIO: Life Habits Podcast with Karel Vrendenburg: May 27, 2011 (iTunes) or Website
Psych Central: Complaining About Complaining 2012
Babble.com How to Complain so Your Kids Will Listen
Bottom Line Secrets How to Complain to People You Know
MSNBC.com: Complaints about TSA airport screeners
RADIO APPEARANCES:
Health Mind Fit Body Podcast: Part 1 & Part 2
The Browser: KSL Salt Lake City, Utah -- March 1, 2011
Morning Show with Paul Miller: WPHM -- Detroit, Michigan -- March 2, 2011
Live with David Lile: KFRU Columbia, Missouri -- March 11, 2011
The Ed Tyll Show: Big 810 AM, Orlando -- March 14, 2011
The Kim Iverson Show: Syndicated -- March 14, 2011
Clay & Karen Show: CJJR Vancouver -- March 16
The Jim Scott Show: WLW Cincinnati -- March 2011
Frankie Boyer Show: Syndicated -- March 18 2011
Saturday Morning News: WSYR Syracuse -- March 19, 2011
Public Affairs with Lee Callahan: KPTK Seattle -- March 20
The Positive Mind with Armand DiMele: Episode Date--March 22, 2011
Good Day with Supermarket Guru Phil Lempert: March 26, 2011
Conversations with Peter Solomon, WIP Philadelphia: March 27, 2011
Scott Cluthe's Positively Incorrect Radio Show: March 31, 2011
Equity Strategies with Stu Taylor, Radio America Network: April 3, 2011
Chuck Collins Show, WAKR-AM: April 6, 2011
Dave Durian Morning Show, WBAL-AM: April 6, 2011
Kim fraser Show, CJAD-AM: April 7, 2011
Kevin & Taylor in the Morning, WFSH-FM: April 12, 2011
Diane Jones Show, KLPW-AM: April 20, 2o11
Kim Pagano Show, KKZZ-AM: April 20, 2011
The Self-Improvement Show with Irene Conlan: April 21, 2011
Naked Talk Radio with Elaine McMillan, WKRP Radio: April 22, 2011
Conversations with Charles Dyer, KNews-FM: April 26, 2011
Casey & Kristen, KCLB-FM: April 26, 2011
Seize the Day--Catholic Channel, Sirius XM: April 28, 2011
Randy Meyer--Infotrak--Syndicated: May 2011
Sunday Morning Magazine with Kate Daniels, KWRM-FM: May 2011
RECENT ARTICLES:
VIDEO: Why Customers Don't Complain: Customer Thermometer
Responding to Customer Complaints on Social Media: Assistly.com
Why We Fall Out of Love: Happen Magazine
Spicing Up Marriage Online: Calgary Sun
Customer Relationship Management as Customer Service Dialogue in My Customer.com
Revolutionizing Customer Service is a Dance for Two in Get Satisfaction
The 3 Things Complaining Customers Fear Most in Customer Service Manager
Corporate Culture as Antidote to Call-Center Attrition in Savvy Capitalist
Customer Complaints: The Expressway to Customer Loyalty in Return Customer
Does Your Company Know How to Complain Effectively? in Who's Your Gladys?
Impact of the Customer Complaining Paradox on Companies' Bottom Line in Retail Online Integration
Too Much Complaining: Tips on Cutting Down Tween Girls 'Complaint-Talk' in St. Louis Post Dispatch
Can Over-Complaining Kill a Marriage? in Cupids Pulse.com
How to Complain and Get Results--Interview: in Flooring the Consumer
When Consumers Complain: Happi.com
The Danger of Over-Complaining for Tween and Teen Girls in Great Dad.com
Thanksgiving Advice for Managing Family Tensions via Lifehacker.com
Look at Anger as an Opportunity for More Effective Complaining via Lifehacker.com
What Lying Does to Your Brain and Body via Lifehacker.com
French President's Plan to Write off Homework via FoxNews.com
Talk So Your Husband Will Listen via WETV.com
